Grand Australia & New Zealand

If you are a U.S. citizen traveling internationally, you will need a valid passport to enter Australia and New Zealand, and that passport must be valid for at least six months beyond the completion of travel. (Please note that although adult passports are valid for a full ten years, children's passports require renewal every five years.) If you are a United States citizen and do not have a valid passport, please contact the closest U.S. passport agency or consult the U.S. State Department web site for detailed information on how to obtain or renew your passport at: www.travel.state.gov.

In addition to a valid passport, and as noted in the Journey Confirmation you received confirming your reservation, U.S. citizens are also required to have a visa to enter Australia. Australian visas are simple to obtain.

REQUIRED TRAVEL DOCUMENTS - AUSTRALIA: Citizens of the U.S., Canada, the U.K. and other countries will require both a passport and an Electronic Travel Authority, or eTA, in order to enter Australia.  The eTA is an electronic visa waiver, and it is valid for one year. 

In order to enter Australia and/or New Zealand, you must apply for each country's ETA (Electronic Travel Authority.) Information for the ETAs can be found for Australia at www.ETA.immi.gov.au and https://nzeta.immigration.govt.nz for New Zealand. Please Note: You must obtain your ETA(s) at least 45 days (but not more than 1 year) in advance of your arrival in each country.

Please Note: A separate ETA is required for both Australia and New Zealand, if your Tauck journey includes both destinations. 

ETAs to both Australia and New Zealand may be obtained with a smart phone. Please be sure to first remove your phone case and have your phone's Bluetooth connection turned on. Note: You may also use website-based forms to apply for Australian and New Zealand ETAs, but these are not recommended as the application procedure is more involved and processing times are not guaranteed.

To install the ETA app (for Australia): On your smart phone, search the Google Play Store (android) or the App Store (iPhone) for the Australian ETA app. Install the app. Once the app is installed, open it and follow the app's instructions. Using your phone, the app will scan and capture an image of your face and images from your passport, and connect with an electronic chip in your passport using NFC (Near-Field Communication) technology. Most smart phones are NFC-equipped, but if yours is not, you should be able to download an NFC reader from the Google Play or the App Store for a nominal fee. Please Note: There is a per-person fee of $17 U.S. ($20 AUD) to apply for your Australian ETA. After your application has been completed and submitted, you will receive an email confirmation of its receipt.

REQUIRED TRAVEL DOCUMENTS – NEW ZEALAND: Citizens of the U.S., Canada, the U.K. and other countries will require both a passport and an Electronic Travel Authority, or eTA, in order in enter New Zealand.  The eTA is an electronic visa waiver, and it is valid for two years.

In New Zealand. For a list of countries and to apply — please visit https://nzeta.immigration.govt.nz.

To install the ETA app (for New Zealand): On your smart phone, search the Google Play Store (android) or the App Store (iPhone) for the Australian ETA app. Install the app. Once the app is installed, open it and follow the app's instructions. Using your phone, the app will scan and capture an image of your face and images from your passport, and connect with an electronic chip in your passport using NFC (Near-Field Communication) technology. Most smart phones are NFC-equipped, but if yours is not, you should be able to download an NFC reader from the Google Play or the App Store for a nominal fee. Please Note: There is a per-person fee of $6 U.S. ($9 NZD) to apply for your New Zealand ETA, as well as an additional per-person fee of $24 U.S. ($35 NZD) for New Zealand's International Visitor Conservation and Tourism Levy. 

If you are a citizen of another country traveling internationally, you should contact an embassy or consulate of Australia to determine what travel documentation is required.

We recommend that you make at least two photocopies of all the travel documents that you bring with you. Include copies of the photo page of your passport that contains the date of issuance, the date of expiration and your citizenship. Secure one set of copies in the safe in your room while traveling and leave one set behind with someone at home who will assist you in the event your documents are misplaced, lost or stolen.

To facilitate Travel Requirements, destinations are increasingly utilizing online forms that require digital proof that you've successfully completed your submission (via an email, QR code, etc.) To ensure smooth travels and peace of mind, we strongly recommend all guests carry a personal smart phone and sign up for international data plans before traveling overseas.

If you are a citizen of another country traveling internationally, you should contact an embassy or consulate of Australia and of New Zealand to determine what travel documentation is required.

The visa is required for travelers visiting Australia for up to three months within one twelve month period. 

We strongly recommend that you make at least two photocopies of all the travel documents that you bring with you. Include copies of the photo page of your passport that contains the date of issuance, the date of expiration and your citizenship. Secure one set of copies in the safe in your room while traveling and leave one set behind with someone at home who will assist you in the event your documents are misplaced, lost or stolen.

To facilitate Travel Requirements, destinations are increasingly utilizing online forms that require digital proof that you've successfully completed your submission (via an email, QR code, etc.) To ensure smooth travels and peace of mind, we strongly recommend all guests carry a personal smart phone and sign up for international data plans before traveling overseas.

TRAVELING WITH CHILDREN AS A GUARDIAN: If you are traveling as the guardian of a child/children, we strongly suggest that you carry a letter from both parents of the child authorizing emergency treatment in the event of illness or accident. For travel abroad, many foreign countries have specific entry requirements for children under 21 who are traveling internationally without BOTH parents. (These requirements are in response to the increased incidence of children being abducted and taken abroad.) PLEASE NOTE THAT TAUCK IS NOT RESPONSIBLE for the disruption of travel caused by improper documentation for children traveling without both parents.

Deposit Information:

The deposit and the fees for the optional Protection Plan or Cancel Fee Waiver [CFW] coverage are due at time of booking. Your deposit is £350.

Terms and Conditions:

For additional information pertaining to our Tauck Journeys, including Cancellation Information and Booking Conditions, click here to learn more.

At the time of booking, please have the following information ready:

• Tour Name and Departure Date Desired
• Traveler Name(s):  Please have first and last names as they appear on the passport or driver's license.
• Traveler's Address(es)
• Traveler's Phone Number(s)
• Emergency Contact Information: This would be a relative or friend whom we could contact during the tour in the event of an emergency. Please provide their name and phone number(s).
• Interest in purchasing a travel protection product (US and Canada)
• Interest in extending your trip by staying in a Tauck recommended hotel before your trip begins or after it ends
• Interest in our specially negotiated airfares.

Regarding your final payment:

Final Payment is due to Tauck 90 days before departure for lands trips, and 120 days before departure for cruises and rail journeys. If your deposit was made by credit card, final payment will be automatic unless you opted out at time of booking. Bookings without full payment at this time may be subject to cancellation without notice. Failure to make payment will be a considered a cancellation by the guest and all applicable cancellation fees will apply.

Customer Protection: Our UK-based agents comply with the bonding requirements of the Civil Aviation Authority and provide full financial protection for the package holidays that we sell in the UK. For flight-based holidays, this is through the Air Travel Organiser's Licence (details of which are available from the UK-based agent with whom you book). When you buy a package holiday that doesn't include a flight, protection of your monies paid to our UK-based agent will be provided by way of a bond.

AIRFARE: Airfare to and from this destination is not included in the journey cost. If purchasing your air elsewhere, it is very important to provide us with your confirmed arriving and departing flight information no later than 3 weeks before your arrival date. Flight information can be submitted to Tauck (or verified, if you've already provided it) in the My Account section of Tauck.com.

Note: In addition, the total price does not include the Sydney – Wellington trans-Tasman flight on Day 10, which must be purchased with your international air ticket.

TAUCK AIRPORT TRANSFERS are included at the start and end of the journey between the airport and the Tauck hotel. Airport transfers are available for any pre tour or post tour hotel stays immediately consecutive to the tour, providing flight information is received in the Tauck office no later than three weeks in advance. Details on locating your transfer upon arrival to the tour start city will be included in your final documents.

AIRLINES and CHECKED LUGGAGE: Due to space limitations during your Tauck journey, we ask that you please limit your checked luggage to one average-size suitcase per person. Besides complying with the Tauck restriction noted above, you should also be sure to research and comply with all airline baggage restrictions relating to your flights to and from your Tauck journey. Airlines have become much more strict in enforcing size and weight limits in recent years, and are free to revise luggage policies without notice. Researching and complying with airline luggage restrictions is the responsibility of the guest, and Tauck cannot be held responsible for any costs or disruptions to travel caused by the failure to research and comply with airline policies. PLEASE NOTE that if you are booked on a tour that includes on-tour flights, the checked luggage weight restrictions for these flights may be lower than the weight restrictions for your international flights.

Checked Luggage – General

Due to space restrictions, we ask that you please limit your checked luggage to one suitcase per person weighing no more than 50 pounds (23 kg) and with overall dimensions (length + width + height) not exceeding 62 inches (158 cm).

Besides complying with the Tauck restriction noted above, you should also be sure to research and comply with all airline baggage restrictions relating to your flights to and from your Tauck journey. Airlines have become much more strict in enforcing size and weight limits in recent years, and luggage exceeding airline standards for size or weight may result in expensive overage fees or other consequences.

Airlines are free to revise luggage policies without notice, and certain airlines have different baggage allowances for different classes of service. Researching and complying with airline luggage restrictions is the responsibility of the guest, and Tauck cannot be held responsible for any costs or disruptions to travel caused by the failure to research and comply with airline policies.

Tauck luggage tags will be provided by your Tauck Director on Day 1 of your itinerary. Please do not attach a Tauck luggage tag to any carry-on items, as the Tauck tags designate luggage that is to be handled and transferred by ground operators and hotel staff during your journey.

Carry-on Luggage – General

Along with your primary luggage (subject to the limitations outlined above), you may also bring one piece of carry-on luggage on board, weighing no more than 15 pounds (7 kg) with maximum dimensions of 20" x 15" x 10" (50 x 38 x 25 cm).

Although oversize bags and wheeled, carry-on luggage are popular for airline travel, they are often not convenient or appropriate for motor coach travel or for many on-tour flights. Most modern sightseeing motor coaches offer limited space for numerous or larger items. Space under seats or in the overhead rack is typically small, and designed to accommodate items like coats, hats, purses, and small camera bags, etc.

For your day-to-day travel while on tour, we recommend that you limit your hand luggage to a small, soft-sided carry-on piece, and only those items you need handy during the day such as purses, make-up, medications, cameras, film, etc. Items too large to fit under the motor coach seat or in the overhead rack must be stored in the luggage bays beneath the motor coach, and may not be accessible during daytime travel.

HEALTH CONSIDERATIONS

If you have a medical condition that might limit your participation in activities, please consult your physician for pre-departure health advice and notify us as soon as possible, if you have not already done so. We will advise your Tauck Director accordingly.

Please check with your health insurance provider to determine whether you are covered while traveling. If you will not be covered under your current policy, we strongly suggest that you arrange for adequate coverage while on tour.

VACCINATIONS

If you are a resident of the U.S. traveling internationally,  no vaccinations are currently required for entry into Australia and New Zealand; however, an International Certificate of Vaccination for Yellow Fever is required when entering Australia if you arrive from an infected area within 5 days. For complete vaccination information, contact your physician, the public health service in your area, or the U.S. Centers for Disease Control (CDC) in Atlanta, Georgia. The Travelers' Health Section of the CDC operates a 24-hour, prerecorded "Travelers' Health Hotline" at 800-232-4636 (toll-free in the U.S.). You may also log on to the CDC Internet website by clicking here.

If you are a resident of another country traveling internationally, please contact an embassy or consulate of Australia and of New Zealand to determine what vaccinations may be required for your travel.

MOBILITY

You should be in good health and able to walk moderate to significant distances over varied terrain. Some of the most memorable sightseeing can only be accomplished on foot. Pack sturdy, comfortable walking shoes that have already been broken-in in order to appreciate fully the challenging terrain of the beaches, rainforests and outback.

AN IMPORTANT NOTE ON SUPPLEMENTAL OXYGEN AND MOBILITY ISSUES:  This Tauck itinerary cannot accommodate oxygen tanks, wheelchairs or motorized scooters.  Oxygen tanks are strictly prohibited in many foreign countries on regional flights aboard small aircraft, such as those intra-tour flights featured on this Tauck journey.  Likewise, the very limited cargo capacity on such flights prohibits the transport of wheelchairs or motorized scooters.

Guests should also bear in mind that the infrastructure in many foreign countries, particularly in developing countries, often presents severe and even insurmountable challenges for those with walking difficulties or other mobility issues.  The responsibility of the Tauck Director is to ensure that the larger group enjoys a relaxing and informative journey, and he or she cannot be relied upon to provide ongoing individual assistance to any one guest.  Guests requiring such individualized assistance must be accompanied by an able-bodied companion who can provide it.

SPECIAL DIETARY REQUESTS

The restaurants, hotels, caterers and numerous other partners we work with all do their best to accommodate special dietary requests from Tauck guests. However, given the diverse nature of those food providers (from small wineries to grand hotels to world-famous restaurants in more than 70 countries worldwide), some of our partners are better able than others to accommodate such requests. We therefore cannot guarantee that all dietary requests can be accommodated at every meal. Also, please note that where dietary requests can be accommodated, choices will frequently be limited.

SMOKING

To protect people from the health effects of second-hand smoke, smoking in all hospitality venues, including bars, restaurants, cafés, and casinos, is prohibited in New Zealand. If you smoke, please remember to smoke outside.

SAFETY

Airline Disinsection

The U.S. Department of Transportation (DOT) has issued a guidance letter that requires airlines and travel agents to disclose to consumers countries that require the use of insecticides by airlines. Please click here for more information.

We have compiled a reading list of recommended books to give you more information about the destinations you will be traveling to on your upcoming journey!

You can view the reading list here.

The seasons in Australia and New Zealand are opposite of those in the northern hemisphere. During the months of October through May, temperatures typically average 70-90 ºF (21-32 ºC) in Australia and 60-75 ºF (16-24 ºC) in New Zealand. During the months of June through September, temperatures average 40-60 ºF (4-16 ºC) in Australia and 50 ºF (10 ºC) in New Zealand. In Northern Australia, you will find tropical weather all year round.

To determine current weather conditions, we suggest you log on to the Internet website, noaa.gov, by clicking here.

As you prepare for travel "Down Under", select a wardrobe that is adaptable. Many days are spent outside or in transit. Therefore, during the day, casual, comfortable, cotton clothing is recommended. Occasionally cool weather will require warmer "layered" clothing.

This itinerary includes accommodations in award-winning hotels and meals in many fine restaurants. For the welcome and farewell dinners, you may wish to dress more formally. On all other nights resort wear is suggested.

Laundry service, including self-service facilities in some hotels, is available on this tour. Additionally, all the hotel rooms are outfitted with hair dryers. Irons and ironing boards are available upon request.

We recommend that you pack an adequate supply of your prescription medication in its original container to last through your entire journey, together with a copy of your doctor's prescription, or a letter from your health-care provider on office stationery explaining that the medication has been prescribed for you, your travel documents and a change of clothing in your carry-on bag to avoid any inconvenience in the event that your flight or luggage is delayed.

We recommend you pack the following items for your journey:

• Comfortable, cotton clothing
• Resort wear
• Swimwear
• Gym wear
• Sunglasses, sunhat and sunscreen
• Light rain-repellent jacket
• Insect repellent
• Travel alarm/cell phone with alarm function (many hotels do not have clocks in the rooms.
• Collapsible umbrella
• A pair of sturdy, yet comfortable, pre-worn walking shoes for uneven terrain
• Binoculars
• Camera, film, memory cards, chargers, batteries and other photography accessories
• Copies of your travel documents that should be secured in the safe in your hotel room while traveling

Please refer to the Necessary Gear website at www.necessarygear.com as one option available to you for renting and purchasing apparel, PPEs, and other items appropriate for your journey.