London, Bordeaux & Iberian Charms

No matter where your destination may be, you should bring identification with you; a valid passport is always an appropriate form of identification. Contact your booking agent for information about all necessary documents required for your journey, such as passport and visa information or documentation required for transportation security measures.

You'll find Activity and Pace Levels on all of our trips to give you a better idea of physical activity level – higher numbers mean a more active journey. To fully enjoy most journeys, you should be in good health and able to walk reasonable distances; some of the most memorable sightseeing can only be accomplished on foot and may include unpaved and uneven surfaces. Please consult your physician for pre-departure health advice.

Customer Protection: Our UK-based agents comply with the bonding requirements of the Civil Aviation Authority and provide full financial protection for the package holidays that we sell in the UK. For flight-based holidays, this is through the Air Travel Organiser’s Licence (details of which are available from the UK-based agent with whom you book). When you buy a package holiday that doesn’t include a flight, protection of your monies paid to our UK-based agent will be provided by way of a bond.